Contact Us.

We are a small UK business and we answer our own email. Whether it's a question before you order, a detail you want to change, or something that has gone wrong — write to us and a person will read it.

SkyThatNight.com is the trading style of SHOPCIENTY LIMITED. The address above is our registered office and our address for correspondence. Please do not send returns there without emailing us first — see below.

Every map is calculated from astronomical data and printed to order in the UK, so the preview you approve is what we print. If you are unsure about a date, a location or the wording of a dedication, email us before ordering and we will check it with you.

Prices are shown in pounds sterling and include free UK delivery — see sizes & prices for every format. Orders are typically dispatched within 2–4 working days.

Because each piece is personalised and made to order, personalised items are exempt from the standard 14-day change-of-mind right to cancel under the Consumer Contracts Regulations 2013. Your statutory rights are not affected: if your order arrives faulty, damaged in transit, or not as described or ordered, you have a 30-day right to reject it for a full refund, or you may ask for a repair or replacement, and we cover return postage.

Email admin@shopcienty.com within 30 days of receiving your order, quoting your order reference and, where possible, a photo of the issue. Full detail is on our Delivery & Returns page.

How we handle your data is set out in our Privacy Policy, and the terms you buy under are in our Terms & Conditions. If we cannot resolve a dispute between us, you may be entitled to refer it to alternative dispute resolution.